Pergola FAQs

Eastern Shed Company is a family owned and operated business. We pride ourselves on “Old School” customer service and “Superior Quality Sheds at Reasonable Prices”. Contact us to see and experience the Eastern Shed difference…

We build our pergolas to order from scratch. They are prefabricated in sections to allow the installers more accessibility at your home. This allows us to go through gate openings without having to remove fence sections etc. If we cannot unload within 100’ of where the shed location is and additional cost will apply (usually $30 charge).

No we do not hire subcontractors. Unlike the box stores who use subcontractors that can lead to a revolving door of different installers where there is no accountability.  We employ our own crews who are highly trained to build the best quality pergola possible. It is wonderful to get that call after an installation letting us know how professional and courteous the crew was! 

We offer a 5 year warranty on your pergola.

Only if you order a floor. We currently offer 4 different colors of flooring on pergolas, Redwood, Cape Cod Grey, Cedar & Weatherwood.

Vinyl siding seems to be the top choice today. People like the idea of having a maintenance free pergola. The vinyl is very easy to clean and maintain!

We are happy to move the pergola for you and re-level whether it is across the yard or across New England. If we move the pergola it does not affect your warranty .

We offer Pressure Treated, Cedar and Vinyl pergolas.

Yes our installation crews deliver and install on the same day. On occasion with a larger size pergola the installation may take two days to complete.

No. We require a 10% deposit to secure order placement. The balance is due the day of delivery.

The town permit requirements for a pergolas varies throughout New England. In many towns, you do not need a permit for an average size pergola. We do leave this up to the homeowner. If your town does require one, we will be glad to assist you with the application.

We will be happy to talk you through the requirements needed for installation. If you would like we can come to your home and provide a FREE on-site evaluation.

Many times some fill or crushed stone can do wonders to help level off the area. Concrete sono tubes are another popular choice. We would be happy to give you a diagram detailing where to place them for your pergola size. We can also refer people in the field who can do this work for you.

We will be glad to go over the pergola sizes and suggest a door and window layout that will work best for you.

We will supply the bricks and blocks only if applicable on your item. This is included in the price of the pergola.

We feel competition is healthy. It allows the consumer to shop apples for apples in quality service and pricing. You will find that we have always built our sheds to the highest quality, but still offer affordable pricing.

No as long as the elevation does not drop more than 12”. The best way to determine this is to mark the area where you would like the pergola to go. From the highest ground corner to the lowest ground corner it should not have more than a 12” difference. Included in the pergola pricing we will supply our own bricks and blocks. The installers will adjust them accordingly to make sure the pergola is level. If you need any help determining whether your site is sufficient or if your site is more unleveled than we require, please call us for a FREE on site evaluation. There are several options for preparing an unleveled site and we would be happy to counsel you accordingly.